We measure success the same way our immigration clients do — in cases filed, families served, and clients who stopped falling through the cracks.
A growing family-based immigration firm was receiving more inquiries than their intake team could handle. Calls from Spanish-speaking families went unanswered after hours. Document collection for I-130 and I-485 packets took weeks of manual follow-up. Competing firms were signing clients faster because they responded first and in the caller's language.
Bilingual AI intake agent answering every call 24/7 in English and Spanish. Automated SMS document collection that sent checklists in the client's language and tracked submissions in real time. Case-status dashboard showing petition pipeline, document completion rates, and intake metrics. Automated consultation booking integrated with the firm's calendar.
The attorneys stopped chasing documents — and focused entirely on building strong petitions.
"We used to lose half our evening callers. Now every call gets answered in Spanish or English, and families show up to consultations with their documents ready." — Managing Partner
A two-attorney firm specializing in asylum and removal defense was overwhelmed. Callers in crisis — facing deportation hearings, detention, or fleeing violence — reached voicemail. The attorneys were spending 20+ hours per week on intake and document follow-up instead of preparing cases. RFE response deadlines were tracked on a whiteboard.
24/7 multilingual intake with sensitivity training — the AI recognized crisis situations and escalated appropriately. Automated document collection for asylum evidence packages. Deadline tracking system that alerted attorneys 30, 14, and 7 days before every filing window. Integration with their case management system.
For the first time, no client in crisis reached voicemail — and no deadline was missed.
"Our clients are in the most vulnerable situations imaginable. Knowing that every call gets answered — at any hour — changed everything for our practice." — Founding Attorney
A mid-size immigration firm serving a diverse community — Spanish, Haitian Creole, and Portuguese speakers — was losing clients because intake only operated in English and Spanish during business hours. Haitian and Brazilian clients were going to competitors or giving up on legal help entirely. The firm's caseload didn't reflect the community it served.
Multilingual AI intake handling English, Spanish, Haitian Creole, and Portuguese 24/7. Document collection flows in all four languages. Automated status updates so clients always knew where their case stood. Community-appropriate follow-up sequences. Dashboard tracking intake by language, case type, and conversion rate.
Every caller — in any language — got the same intake quality. The firm's caseload finally reflected its community.
"Our Haitian and Brazilian clients finally have the same experience as everyone else. Our practice grew 40% in the first quarter." — Senior Partner
30-minute call. We map your intake bottlenecks. No pitch deck. We work with a limited number of immigration firms at a time — and only take on partnerships we know we can win for.
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