Home How It Works What We Automate Case Studies About See If You Qualify →
How it works

From intake audit to deployment. Then we stay.

The 20/70/10 methodology applied to immigration law firms. 20% attorney direction. 70% machine execution across intake, document collection, and case ops. 10% review and refinement. At every stage, your team is in control — the AI handles the volume.

The workflow: Discover, Map, Build, Train, Optimize
Step 05 never ends — the partnership keeps optimizing
01

We audit your firm's intake process.

Before we build anything, we understand your client intake flow. Where are callers dropping off? Which document requests go unanswered? What languages are you missing? This discovery phase is the foundation.

02

We map the automation opportunities.

We audit your current CRM (INSZoom, Docketwise, LawLogix, Clio — whatever you use), phone system, intake forms, and communication workflows. We identify what can be automated, what needs attorney judgment, and where the highest-value gaps are.

03

We build and deploy the system.

Multilingual voice agents, SMS document collection, CRM integration, case-status dashboards, deadline tracking — whatever your firm needs, built, tested, and deployed. Most firms are live within 7–14 days.

04

Your staff gets trained and empowered.

We train your intake staff and paralegals on every tool. We recommend platforms for case intelligence. We integrate tools so your team captures patterns across intake calls, case types, and outcomes.

05

We stay and keep optimizing.

Ongoing calls. Regular check-ins. As your caseload grows, so does the system. We track gaps, identify new opportunities, and keep improving. This is a partnership — not a project.

The Velmo Method
Assembly line: a human places the raw part, machines shape and refine it, then a human does the final check before it ships — the 20/70/10 split

20% human direction.70% machine execution.10% refinement.

Most immigration firms think AI is a replacement. We built Velmo on the opposite premise — every system is only as good as the attorneys and staff who direct it.

20%
Human direction

Your attorneys set the strategy, the knowledge of immigration law, and the judgment calls that only legal experience can make.

70%
Machine execution

The AI carries the volume — intake, document collection, status updates, and consistency across thousands of interactions.

10%
Review & refinement

We close the loop every cycle — reviewing, tuning, and making the system sharper as your firm's caseload evolves.

This isn't about replacing your paralegals. It's about redirecting them — onto the petition prep, evidence gathering, and client advocacy that actually wins cases.

Work with us

Your firm's intake process is unique. Our approach reflects that.

Every immigration firm has different case volumes, different language needs, and different growth goals. We assess your specific situation before recommending anything.

Discovery consultation, map current intake, identify where automation creates highest impact on case volume. No generic packages.

What a typical engagement includes
  • Full intake process audit and automation opportunity mapping
  • Multilingual intake automation build (voice agents, SMS, document collection)
  • Case-status dashboards and CRM integration
  • Staff training and tool integration
  • Ongoing partnership with regular optimization calls
  • All client data handled under strict confidentiality — immigration status information is never compromised

Engagements are scoped to your firm's intake volume and goals. We discuss pricing on the consultation call — no generic packages.

See If You Qualify →

30-minute call. We map your intake bottlenecks. No pitch deck. We onboard a limited number of firms at a time.

FAQ

What everyone asks.

No. AI handles intake volume. Staff redirects to petition prep, evidence gathering, client advocacy. 20/70/10 ratio.

Most firms have a CMS that isn't connected to intake, phone, or follow-up. We build around your existing system (INSZoom, Docketwise, etc.), not competing stacks.

Audit: 1-2 weeks. Core intake automation: live in 7 days. Full system with dashboards: 3-4 weeks.

Good. Most aren't. We handle the build entirely and train your team.

We're consulting-led, not software sales. We embed with your firm, understand your intake at a deep level, and keep optimizing. Like hiring a COO who specializes in AI for immigration firms — without the salary.

Regular calls, performance reviews, gap identification, system expansion as caseload grows.

All systems deploy within your firm's accounts. We don't store client data on our servers. Immigration status, country of origin, asylum claims — everything stays inside your firm. We operate under strict confidentiality agreements and the AI never makes legal determinations — it only captures information for attorney review.

Stop losing clients to slow intake.

Your firm is capable of more. Every missed call is a family that needed you. The system is what's missing. Let's build it.

See If You Qualify →

30-minute call. We map your intake bottlenecks. No pitch deck. We work with a limited number of firms at a time.